Qualifications required
Relevant SKM / TTT certification is required to conduct training. Candidates must complete the applicable certification before taking on training duties.
What you will own
- Service standards
- Reinforce approved preparation, screening, consent, session delivery, hygiene and documentation. Help colleagues understand why each step matters to a consistent client experience.
- Training and assessment support
- Guide supervised practice and equipment-specific learning within your authorised remit. Identify gaps, give practical feedback and coordinate the required assessment process before independent delivery.
- Service concerns
- Support appropriate escalation, review recurring feedback and help the team follow through. Ensure equipment faults are reported and handled through approved channels.
- Team coordination
- Work with branch leadership and community colleagues so appointment capacity, service recommendations and follow-up remain aligned.
Who this role suits
Experienced service colleagues who explain procedures clearly and give constructive feedback. Bring careful observation, sound escalation judgement, dependable records and a commitment to helping others improve without rushing competence.
Your decision-making scope
Lead training and service reviews within your assigned authority. Clinical diagnosis, prescribed rehabilitation and individual medical-nutrition treatment require the appropriate qualifications, registration and practising permissions. A trainer title or internal assessment does not grant clinical authority.
A typical day
- Check readiness.Review the service schedule, operating concerns and training priorities.
- Observe and coach.Support supervised practice and reinforce approved routines.
- Follow through.Record feedback, escalate unresolved issues and agree learning actions.
Your next step
Develop wider people-management and branch operating skills towards Branch Manager. Progression depends on readiness, performance and available opportunities.
